Q. I want to use it tonight, how can I do that?
A. If you have the certificate in hand you can use it tonight.

Q. How long will it take to get the certificates?
A. It takes 7 - 10 days to receive the certificate.

Q. I ordered my certificate and it has not come in the mail. What do I do?
A. Call NeoFill Fulfillment Center at 866.311.9806 to inquire.

Q. I received multiple e-mail confirmations and confirmation numbers. What does that mean?
A. For each order, you will receive a confirmation number.

Q. Can I contact the establishment for additional information?

A. No, please call NeoFill Fulfillment for gift certificate questions and Classic Hits 96.5 WOXL for all other inquiries. 828-259-9695

Q. Can the certificates be used for sales tax and gratuity?

A. No, sales tax is not covered by the certificate. When tipping your server, please consider the original bill total as they are providing service based on that, rather than the half-off.

You will receive your certificates via USPS in 7-10 days.

Please contact North East Ohio Fulfillment Center ~ Neofill LLC

If you have any questions - 1-866-311-9806